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Terms and Conditions of Sale Relais Saint Jean

Hotel in Troyes
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Terms and Conditions of Sale

Thank you for choosing the Relais Saint Jean hotel and we would like to inform you below of the conditions of sale of your reservation:
– Breakfast: in buffet or in room at the rate of 17.00 euros per person (service from 6.30 am to 11 am), breakfast at 8.50 euros for children under 12 years old.
– Cancellation and no-show: The client can cancel his reservation free of charge one day before the arrival. The client will have to pay the full amount of the reservation if he/she cancels on the day of arrival.
– Children’s policy: accommodation is free for 1 child under 12 years of age sharing a room with a parent. Supplement of 18.00 euros for children above 12 years old and for 2 children under 12 years old. Children under 2 years old are considered “babies” (cot)
Some of our rooms can be proposed, at your convenience, in double bed or in 2 single beds. Please inform us when you make your reservation.
For the comfort of all, our establishment is entirely non-smoking.
Force majeure events beyond our control may result in a change in room category, or a later check-in time than the scheduled arrival time of 3pm.
Payment: We accept payment in cash, VISA, AMEX, MAESTRO, EUROCARD.
The hotel pre-authorizes guests’ credit cards prior to arrival for all types of conditions.
The amount that the hotel blocks on the guests’ credit card is : First night.
Arrival time: 15:00
Check-out time: 12:00
– Jacuzzi: By reservation only, for guests staying at the hotel at the rate of 25.00 euros for 1 hour (closed for maintenance when necessary)
– Parking: We have reserved parking spaces on level -1 and direct access to the reception. 12.00 euros per day per car. The entrance is at 49 rue Général de Gaulle. Maximum height 1m85